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FAQS
Are your Diamonds conflict free Diamonds?
What is the turnaround time for a handcrafted Engagement Ring?
Can I bring in my own Diamond?
How do I care for my jewellery?
Do I pay more for a diamond with a GIA Certificate?
Q. Are your Diamonds conflict free Diamonds?
Yes, our diamonds are ethically sourced. We work with leading diamond manufacturers & diamond merchants who provide written assurances stating they are conflict free.

Q. What is the turnaround time for a handcrafted Engagement Ring?
Once a Diamond is selected and design is confirmed it will take anywhere from two days, depending on complicity & schedule.

Q. Can I bring in my own Diamond?
Certainly we are more than happy to work with your existing diamonds and materials.

Q. How do I care for my jewellery?
Like any valuable asset maintenance is the key. We would advise taking care when doing any activity that may potentially damage your jewellery. Eg: gardening we would advise to remove them and store them safely. Regular check up at a minimum of 5 years.

Q. Do I pay more for a diamond with a GIA Certificate?
At Andrews & Andrews we are very competitive when it comes to Diamond sales. GIA is the foremost recognised Diamond grading laboratories in the world. There may be a slight premium, however compared to other laboratories where grades do not match their diamonds, you will find GIA graded diamonds are a much more assured way of purchasing what you pay for.

Feel Free to call us for more selections or drop us a visit.